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ETAG Co. Products UL

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ETAG Co. Terms and Conditions

Terms and Conditions

This agreement contains the terms and conditions for the use of ٍETAG. As used in this Agreement: (i) "we", "us", or "our" refers to ETAG.; (ii) "you" or "your" refers to the individual or entity using the service of ETAG. and this Internet Site.fBy accessing, browsing, ordering and/or using this Internet Site, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions and comply with all applicable laws and regulations.

Our Guarantee:

We pledge to serve each customer professionally, truthfully and friendly to the best of our ability. Your satisfaction is guaranteed. We will gladly re-work your project if your project isn't 100% satisfactory.
Validity of Quotes:
All quotes (online, by email or over the phone/fax) are valid for a period of 30 days. Price calculation is subject to change at any time without notice.
In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall inform you via fax or email when orders are refused due to errors.

Specification Changes:

We honor our quotes over their validity period. However, if the quoted specifications and the actual design specifications differ, the final price will be calculated based on the actual product design information. Price will be adjusted either upwards or downwards.

Delivery Turn Time:

The clock for the project starts once the project is ready. A project is ready when the initial payment, all the design files and all parts (for PCBA projects) are received. A project ready after GMT17:00 (that is, 1 p.m. factory local time) is considered starting the next day. Delays caused by clarification of design are excluded from the turn time. We strive to deliver your project on time. Please be readily available for clarification during your project. Statutory Chinese national holidays and weekends are excluded from the turn-time calculation.

Parts Procurement:

For turn-key and partial turn-key PCBA orders, we will purchase components based on the provided BOM (Bill of Materials) from your specified distributors. If there's any availability issue, we shall suggest substitutions and ask for your approval. There is no minimum amount on parts procurement.

Solder Paste:

We use leaded solder paste unless customer specifies otherwise.


We warrant each product for workmanship up to 30 days of invoicing. We will re-order or repair the product or credit the quoted cost at our discretion.We will not be responsible or liable for any (financial, personal or material) damage or liability caused by the use of products produced by us, delay or failure to perform under this Agreement.


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Payment for Projects with Parts Procurement:

When we procure parts on your behalf, payment for the parts is due at the time of ordering.


Cancellation or modification of an on-going project requires written confirmation by email or fax.
Canceled orders are subject to any costs we've incurred up to the time of cancellation. Any partial work, or remaining parts, will be returned to you.


We ship the finished productswith pre-paid fromEATG. You will be responsible for any duty and taxes ,
if any. The products are insured 100% against replacement cost. We reserve the right to ship the best way for on-time delivery.

Order Acceptance:

If an order is placed, it is not guaranteed to be accepted until we verify your design files; and your account must be in good standing.


Orders are considered complete when quantity shipped is plus/minus 10% of original order quantity.

Inventory of Parts:

When a project is completed, we will store your files for re-ordering for up to 1 year. Any spare parts for assembly project can be parked free of charge at our facility for future projects or exchange with other customers. Spare parts can also be returned to you at your request.

Limitation of Liability:

We will not under any circumstances be liable for any damages whatsoever, including any special, indirect, incidental, consequential or exemplary damages resulting from the use or loss of use of our service, due to any cause, even if we have been advised of the possibility of such damages. In any event, our total liability to you for all damages (Whether based on contract, torte or other theories) will be limited to the amount you actually paid for our service. Some states and jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitation may not apply to you.


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Design by: Electronic Trade of Arsh Gostar Co. (ETAG) Multimedia Studio :: amir abdi :: 2016